The new reality that US employers are now adjusting to is ‘the multigenerational workforce’. As they have a workforce that features talented individuals from all three generations (gen X, gen Y and gen Z), bridging this gap across the organization is no less than a challenge. If you too are struggling with this, then continue reading as we share with you three of the best ways to optimize your multigenerational workforce.
1. Choose Your Communication Vehicle Wisely
Getting your business message across to your people is not easy when you have a multigenerational workforce. This is predominantly because of different communication preferences. For example, Gen X would prefer communication via email, face to face or telephone, while Millennials, Gen Y and Z would respond better if the same message is delivered through push services and digital channels like texting or social media. Therefore, choose your communication channel wisely. Instead of focusing on one communication channel heavily, consider multiple channels to lower the risk of employee alienation and improve communication within the company.
2. Communicate Organizational Expectations
Friction among employees because of the generation gap is likely to occur. This can often lead to misunderstandings and poor communication which then negatively impacts their productivity, performance and eventually, the company’s bottom-line. To avoid all this, make sure that you communicate your business expectations from employees clearly, and that how you want them to contribute to the company’s success.
The best way to do this is to build a diverse working group or a team that is based around a project. Also, set out expectations regarding what needs to be done clearly. Encourage them to work in a team by identifying each other’s strengths and overlooking differences so that they can work together and reach the targeted goal as one unit.
3. Maintain Harmony through Recognition
Employees love it when they are recognized for their efforts and hard work, and when employers empathize with them. Therefore, to eliminate generational tension in your organization, which can be created due to lack of respect or misunderstandings, try to maintain inter-generational harmony. Create a work environment where peers recognize and respect each other. Appreciate different ideas and skill sets so that they individually and in a team, can contribute effectively and add value to your company.
Try these ways to bridge the gap between your multigenerational workforce to optimize strengths and improve their performance.
For more information on effective communication with multigenerational workforce or to learn more ways to bridge the generation gap, get in touch with us today. Call us on (877) 355-6070 or email us at info@jsbenefitsgroup.com. Our team will provide you all the information and assistance that you need.
