As an organization grows in business, it also grows in size. However, many employers don’t plan a career trajectory for their HR personnel. But HR department can play a bigger part than simply recruiting employees for an organization. It can also manage and retain employees and keep them motivated.

Therefore, Inculcating leadership values among HR personnel can help any organization grow more efficiently and successfully. As an employer, you can either train your organization’s HR personnel to inculcate leadership qualities or look for leadership qualities among them when getting them on board. Here are the five most important leadership values that HR personnel should have:

Ethical Behavior and Practices

HR’s primary responsibility is to maintain the interest of the organization. However, HR personnel should know how to act, communicate, and navigate any situation in the most ethically sound way possible.

Ever since the Great Resignation has begun, employees have become aware of their rights and the legalities of business practices. Therefore, HR personnel should also be well-aware of employee rights and should always navigate a situation to yield the best interest of all parties involved.

Listening Abilities

HR personnel sometimes have to act as the first respondents of corporate structures. However, they may misunderstand the situation without listening abilities and worsen it further.

Moreover, disheartened and disappointed employees also share their issues with HR personnel. Bullying and harassment incidents are not uncommon at any organization. In such cases, employees share their concerns with HR personnel. Listening and understanding abilities among HR employees can help resolve such situations in the bud. Listening to employee concerns among other work aspects, can also help HR personnel retain employees.

Communication Skills

From writing job descriptions for vacancies to writing employment letters and company-wide newsletters, HR personnel may need to communicate to employees and potential employees in various ways. Therefore, besides listening to employees, HR personnel should also have the skills to communicate the organization’s requirements both verbally and in-written.

Industry Know-How

As mentioned above, leadership values among HR personnel can help a business grow in various ways. However, HR personnel cannot do so if they don’t know the industry in which the organization operates. In simple words, an HR employee that doesn’t know anything about the work they are hiring for cannot hire the right talent.

HR personnel equipped with technical knowledge of the HR industry can also be more efficient.

Problem Solving Skills

Problem-solving skills and strategic thinking are essential for HR personnel as they allow them to align the organization’s values effectively. HR personnel who think and act strategically can resolve legal issues and manage emergencies or crises. Strategic HR personnel can also contribute positively to the workplace culture.

 

Last but not least, there is no limit to leadership values among HR personnel. Hence, HR personnel should be life-long learners who get excited to improve their skills. Since HR personnel deal with all the rest of the employees on an individual basis, their positive attitude can impact a significantly positive impact on all employees.