The integration of robotics and AI into Human Resource Functions brings with it exciting new opportunities and challenges alike. However, most HR executives and organizational leaders are taking a more optimistic approach and believe in AI’s potential to improve the overall experience of employees.
According to a survey carried out by IBM in which they questioned around 6,000 executives, 66% believed that AI has the potential to drive significant value in human resource. In this blog, we analyze the impact AI is having on human resources.
Removing Employer Bias
According to a report published by the Human Resource Professional Association, it was discovered that even experienced hiring professionals who strive hard to remain inclusive may fall victim to some form of bias. It was noted that they sometimes lean subconsciously towards candidates that they like or with whom they share similar traits – a condition known as “unconscious bias”.
Another bias was recently discovered by a psychological tool known as the Implicit Association Test (IAT). It revealed how someone’s subconscious word association can indicate a bias. Such biases can and have affected resume selections. Thanks to AI, algorithms are designed that can identify and remove both biases leading to improved hiring processes.
Bring Employees Up to Speed
AI can be integrated into the employees’ onboarding program and help them get up to speed. New employees typically look out for information regarding their work, important contacts, and how to handle their first assignments.
AI programs act as a virtual ‘help desk’ and provides vital information related to contacts, people, locations, and even offers training suggestions.
Identify Employees That Plan on Leaving the Organization
AI platforms have analytical tools that are helpful in identifying employees that plan on exiting the organization. It tracks employees’ computer activity including internet browsing, keystrokes, and emails and compares the data to the average employee performance within the company.
It even looks out for irregularities in employee communications such as a change of tone and informs the management of any potential resignations in the near future.
Assists in the Recruiting Process
Employees and applicants now expect custom hiring experiences suited to their own needs when applying for a job, exploring opportunities, and choosing employee benefits. AI recruitment programs automate scheduling, answer prospects’ questions, and provide feedback in real-time allowing hiring managers to convert suitable candidates into employees.
Although there are still many organizations that haven’t yet planned on incorporating AI into their HR functions, the opportunities for improving key areas within HR are endless. JS Benefits Group provides HR consulting services for employers in Pennsylvania. They make use of the latest tools and strategies to make your HR processes more efficient and productive. Contact us today for more information.