As the world becomes increasingly digital, the problems that it faces adopt newer shapes and sizes.

The flow of information has changed, and if you don’t learn and adapt, the tide will sweep you right under it. There are several modes of exchanging information, including mobiles, computer devices and more dominantly, the cloud.

This requires HR staff to have command of the information tools in order to achieve more than was possible before. The number of tasks that are expected of HR professionals are numerous, each of which is more demanding than the previous, including:

  • Attracting and recruiting new talent
  • Keeping tabs on attendance records and generating complex payrolls
  • Handling disgruntled employees with professionalism and empathy
  • Trying to retain employees if they are inkling towards a possible exit
  • Firing employees (with empathy) who aren’t performing as they should

It can become easier to perform these tasks if HR personnel learn and use technological tools by following a fool-proof strategy. Here are a few skills every HR employee needs to have.

Social Media Networks

Our world is more interconnected than ever before, and there have been cases of employees getting hired over a Twitter or Facebook post. Where previously networking was carried out on expensive conferences over glorified session of hi-tea, the field has now drastically changed frontiers entirely. LinkedIn, Twitter, Facebook and now even Instagram are playing an important role in attracting new candidates and possibly converting them to employees.

Among these social networking tools, the most important is LinkedIn, where millions of professionals connect over a single platform. It can be used to post information about recent vacancies and the ability to reach out a larger pool of candidates. Many HR professionals feel it is worth investing in getting LinkedIn’s premium solutions for finding the perfect candidate, known as LinkedIn Recruiter.

Other possible uses include

  • Carrying out background check ups of potential candidates and sifting through their public posts to see if they will integrate into the company’s work culture.
  • Using social media to keep the lines of communication open and exchange vital information on the go. This last bit can be abused by many employers who might expect their employees to keep reporting long after their official work hours have ended.

HR Software

It is very helpful to learn dedicated enterprises software for human resources. The use of such technology can minimize human error that is an obvious consequence of filling out online forms, generating complex payrolls, tracking attendance records and keeping tabs on employee grievances.

Automating certain HR tasks not only improves your team’s morale but also increases their efficiency, and saving the company both time and money, both of which are important resources that can be directed elsewhere.

Cloud Technology

As companies grow in size and scale up their operations accordingly, it becomes tedious to house all the administrative day-to-day tasks under a single house. Whether this includes keeping an in-house IT team or severs, it is both economical and secure to switch over to the cloud. And having such skills makes it easier to transition in a very smooth way.

JS Benefits Group is composed of experienced professionals who have been in this industry for decades. We’ve seen how technology has changed the landscape of HR processes and have helped companies adapt to the new demands of the trade. Click here to get your HR department up to speed on all things tech!