Diversity today is an important part of most workplaces. With significant advancements in the technology around us, it isn’t uncommon for businesses to communicate with clients and customers located all over the world. Besides this, companies often have employees coming from different cultural backgrounds, which is why the contemporary workplace is an amalgam of different cultures and global diversities.
While this has become the new norm, businesses cannot possibly ignore the challenges that come with diversity. More than anything else, language barriers may make it difficult for businesses to communicate with foreign clients, employees and suppliers in an effective manner. Moreover, cultural differences could also be a reason for lack of communication and interaction between stakeholders, as they may never feel comfortable in each other’s presence.
These potential issues make cultural diversity a hindrance in the workplace and usually mean that stakeholders are never able to effectively communicate with each other.
In this article we look at some of the ways to overcome cultural barriers in the workplace and come out as winners in the process. If you’re planning to operate on a global level, these techniques will be helpful for you.
Learn Some Key Phrases
Clear communication is necessary for effective coordination and contact between stakeholders. It is necessary that your business understands what you want and your suppliers are well aware of your business needs.
While it may not be possible to master all aspects of the language, you most definitely can master a few phrases including greetings and some key business terminologies.
Learn the Client’s Culture
Taking the time out to research and inquire about your client’s culture and the differences in it can go a long way in building your relationship and taking it forward. Learn about all the things that your clients and customers value and the business practices they follow. The people you work with will feel appreciated because of these efforts and will reciprocate the gesture.
Promote Appreciation of Differences
Be it clients, employees, suppliers or co-workers, showing appreciation toward the differences between you and them can make a world of difference. This will promote a positive culture in the workplace and give each individual an opportunity to value the fine things in life. You can ask employees and key gatekeepers for client dealings to effectively write articles and detailed research work in your company newsletter, talking about particular cultures and their diversity.
We at JS Benefits Group have worked with a number of clients from different industries to find ways to conveniently interact with culturally diverse stakeholders. You can get in touch with JS Benefits Group to discuss and devise a strategy.
