In disruptive times, like the ones we are going through right now, organization culture can help play a key role in shaping enterprise performance. However, culture change best comes from the boardroom, where HR teams and managers impact the way employees behave with each other and see each other.
According to the SHRM or Society of Human Resource Managers, over a quarter of a trillion dollars have been wasted during the last half a decade because of turnovers caused by poor work culture. A positive work culture is an important requirement for the top talent today, and no one would like working in an organization where their skills are downplayed and their achievements aren’t appreciated in a manner that they should be.
Today, we take a look at how HR departments and managers can set workplace culture. Run through this article and trust your HR team to rectify your culture.
HR Must Own Culture
For the HR department to help set workplace culture across the organization, it is necessary that HR owns the current workplace culture and helps align it with strategic business objectives in place. HR plays an important role in analyzing, measuring and communicating culture across the organization and can define the right pace to adapt to a certain culture.
Communication
HR departments which do not routinely engage with customers and managers on a regular basis, eventually end up disrupting workplace culture rather than creating it. It is necessary for HR departments to have the luxury to communicate with employees and managers alike. The department should have the freedom to work with employees and monitor them closely to see if they are following workplace culture in its entirety.
Confrontations
All the communication, rules and monitoring come up to nothing if the HR department is afraid of confronting employees that don’t go in line with the culture set inside the organization. Hence, to ensure that the culture is followed to the core, it is necessary that the HR department confronts and takes action against an employee who breaks cultural norm and written rules. The disciplinary action taken against employees should be the same, as you don’t want employees to feel that they’re being biased or discriminated against.
Recruitment
Finally, HR can set workplace culture through their recruitment drives. Recruitment is critical to the success of workplace culture. Your organization would want to hire individuals who think in line with the culture you have in place and do not challenge it as such. It is usually at the HR department’s behest to ensure that the employee they hire meets all desired characteristics.
We at JS Benefits Group have worked with numerous clients to discuss the right way to set and define workplace culture in your organization. You can get in touch with JS Benefits Group immediately to discuss and devise a policy.